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FMCG, Retail, Food industry must improve consumer grievance redressal system: Consumer Affairs Secy
Consumer Affairs Secretary Nidhi Khare on Tuesday asked FMCG, food and retail industries to strengthen their consumer grievance redressal system to ensure quality products and services, as she expressed concern over rising complaints. Addressing a conference organised by FICCI, she asserted the need to enhance testing infrastructure in the country and the use of Artificial Intelligence (AI) and robotics to boost the capacity to test samples of products on quality standards. K
Aug 133 min read
E-commerce firms under govt lens for using 'dark patterns' to trick consumers: All about these illegal tactics
The Central Government is cracking the whip on e-commerce companies that use “dark patterns” and deceptive design tactics to manipulate...
Sep 19, 20253 min read
Govt allows manufacturers to revise MRP on unsold stock due to GST rate changes
India's Department of Consumer Affairs on Tuesday allowed manufacturers to revise MRP on unsold stock due to GST rate revision. The move...
Sep 11, 20252 min read
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