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The limits of India’s consumer protection
The RBI’s Integrated Ombudsman Scheme received over 13.3 lakh consumer complaints in FY 2024-2025, a 13.5% increase from the previous year. These complaints were mainly related to digital banking, credit card, and cyber-fraud cases. As a result, the Supreme Court classified banking negligence and delayed refunds as a “deficiency of service.” Thousands of victims continue to face protracted delays and procedural hurdles, despite the availability of digital grievance portals. T
Dec 23, 20253 min read
Nagaland Consumer rights awareness programme held at SJC, Jakhama
An awareness programme under the theme “Legal Metrology & Consumer Protection: The Journey Towards Viksit Bharat 2047”, was held on November 7, at Indoor Stadium, St. Joseph’s College (SJC), Jakhama. The programme was organised by department of Commerce SJC in collaboration with department of Legal Metrology & Consumer Protection, Nagaland, with the aim at educating students on consumer rights, legal metrology, and importance of informed consumerism for a progressive India. A
Nov 10, 20252 min read
DoCA Hosts Round Table on Legal Metrology Act, Focuses on Ease of Business & Consumer Protection
New Delhi, September 24, 2025 – The Department of Consumer Affairs (DoCA), Ministry of Consumer Affairs, Food & Public Distribution,...
Oct 1, 20252 min read
How CCPA’s Rs 2 Lakh Fine On FirstCry Could Reshape E-Commerce Discount Practices?
The Central Consumer Protection Authority (CCPA) has fined FirstCry Rs. 2 lakh for misleading consumers by adding Goods and Services...
Sep 30, 20254 min read
Penalty for violations of rules on measurement, weights of store goods to be raised in Delhi
The Delhi government is poised to raise penalties for violations of laid down guidelines against the use of non-standard weights and...
Sep 8, 20252 min read
LM&CP conducts consumer awareness program on fair trade & consumer rights
The Department of Legal Metrology and Consumer Protection (LM&CP), Tuensang, organized a consumer awareness program on Thursday under the...
Sep 5, 20251 min read
Consumer awareness program on legal metrology held at Phek
EAC Phek, Er. Mecheitsho Koza with department officials and participants at the consumer awareness program at Deo Nukhu hall, PGC, Phek...
Aug 25, 20251 min read
Green Club, Legal Metrology Dept educate students on consumer protection in Zbto
A one day awareness programme on consumer protection and rights was organised at Zunheboto Government College by Green Club Zunheboto in...
Aug 19, 20251 min read
County Weights and Measures Inspectors Protect Consumers at the Gas Pump
How do you know that, when you pay for 10 gallons of gas at the gas station, you’re actually getting 10 gallons? What’s to stop an...
Jul 30, 20253 min read
172 cases booked against vendors for short weight, other violations in State
Consumers can call helpline no. 1967, or send complaints to clm-ap@nic.in, says official Officials of the Legal Metrology Department...
Mar 22, 20241 min read
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